PRIVACY POLICY

1. Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator’s contact details can be found in the website’s required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. Our website is hosted on wix.com platform. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website, such as:

• Information about the browser type and version used

• The user's operating system

• The user's internet service provider

• The IP address of the user

• Date and time of access

• Websites from which the user's system accesses our website

• Websites that are accessed by the user's system via our website

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site. These purposes also constitute our legitimate interest in data processing in accordance with Art. 6 para. 1 lit. f GDPR.  

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior by the hosting platform wix.com. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy, and on the link to the privacy policy of wix.com. You can object to this analysis. We will inform you below about how to exercise your options in this regard.

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2. General information and mandatory information

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Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

Tara Meran

Fischerndorf 19
A-8992 Altaussee
Email: info@fischerngut.com

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

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3. Data collection on our website​

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Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

• Browser type and browser version

• Operating system used

• Referrer URL

• URL of the page that is displayed

• Host name of the accessing computer

• Time of the server request

• IP address

• User ID

• Location of the user; country, region, city

• Date and time

• Files that have been clicked and downloaded

These data will not be combined with data from other sources.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

The following personal data is collected and processed as part of our services (processing  purpose and processed data):

Booking & Registration

Registration in the Fischerngut and notification to the competent authority:

• First and last name

• Date of birth, place of birth

• Address (street, chalet number, country, zip code)

• Nationality

• Gender (f/m/i/d/not specified)

• ID card type and number, issuing authority, expiry date

• First and last name of the persons traveling with you  

Contract fulfillment:

• First and last name

• Gender (f/m/i/d/not specified)

• Nationality

• Address (street, chalet number, country, zip code)

• Contact details (telephone number, e-mail address)

• Date of birth

• ID card type and number, issuing authority, expiry date

• If applicable: Company, profession, tax number

• Credit card/payment details

Correspondence

Sending information about our company's services and products:

• First and last name

• Contact details (telephone number, e-mail address)

In order to inform you about offers and services and to contact you for customer surveys, we  require your express consent, which you can give in a "double opt-in" form. Without you  providing us with the data specified under "Sending information about our company's services  and products" and giving your express consent, we will not be able to send you any information  or contact you in this regard.

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4. Disclosure to third parties  
 

Your personal data will not be passed on to third parties, except:

• in the event of a legal obligation, e.g. under the TKG, StGB or StPO,

• to authorized medical personnel in medical emergencies,

• on the basis of their express written consent,

• to external processors (see point 5 below),

• Your bank details to electronic payment service providers for the purpose of payment processing.

5. Data processing by order  
 

We transfer the data within the company: We may pass on individual data processing operations to specialized areas of our company. This is done so that we can process your data better, e.g. for internal administrative purposes. 
We commission external processors to carry out activities that are necessary for the provision of our services, such as booking your stay or servicing our IT systems. Data processing agreements  have been concluded with these processors in accordance with Art. 28 GDPR.  
Your personal data will be passed on to the following external data processors in compliance with legal requirements:

• Wix.com

• Feratel Deskline

Outside the EU
 

Data may also be transferred to a third country if this third country has been confirmed by the  European Commission as having an adequate level of data protection or if other suitable data protection guarantees are in place (e.g. binding internal company data protection regulations or EU standard data protection clauses only with the inclusion of a documented case-by-case assessment of the adequacy of the level of protection).

With your express consent, data may be transferred to a third country (Art 49 para 1 lit a GDPR). We hereby inform you about possible risks in the event of an intended data transfer and the lack of suitable data protection guarantees. For example, we use various cookies and similar technologies on our website, which are sometimes used by us and third-party providers to process personal data. The European Court of Justice has ruled that the USA does not have an adequate level of data protection. In particular, there is a risk that your data may be subject to access by US authorities for control and monitoring purposes and that no effective legal remedies are available against this. Before we set cookies and transfer your data to these companies, we will ask you for your express consent (Art. 6 para. 1 lit. a GDPR in conjunction  with Art. 49 para. 1 lit. a GDPR). You can revoke your consent at any time with effect for the future by adjusting your preferences under "Edit cookie settings" on our website.

6. Duration of processing
 

We process your personal data – where necessary – for the duration of the entire business relationship (from the initiation and execution to the termination of the contract, including the settlement of outstanding claims). After the contract has been fully processed, your data will be stored until the expiry of the warranty, limitation and compensation periods and statutory retention periods applicable to us, and beyond that until the end of any legal disputes in which the data is required as evidence.

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7. Plugins and tools

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Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website.

Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/

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